Privacy Policy
We value your privacy at Midland Gardenia Pulse
Information We Collect
If you reach out to us for corporate flower arrangements or gift services, we gather information you willingly supply. This may include your name, company name, email, phone, delivery locations, and particular floral specifications. We also obtain payment details when processing orders, though payments are securely handled by our payment partners.
For corporate clients, we might collect extra business data like company registration details, preferred delivery times, and budget parameters to tailor our service to your enterprise.
Our site automatically gathers certain technical details when you browse. This includes your IP address, browser type, device specifics, and how you move around the site. We use this to enhance site performance and learn how clients locate our offerings.
How We Use Your Information
We mainly use your information to complete orders and deliver top-notch service. This entails processing orders, arranging deliveries, crafting tailored arrangements per your specs, and keeping you informed about your service needs.
We also utilize data to enhance our offerings and website experience. This helps us identify which corporate floral services are most beneficial to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
Midland Gardenia Pulse respects your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or when law requires.
We may disclose essential information to trusted partners who assist in running our operations, including delivery providers, payment processors, and tech service vendors. These partners are contractually bound to protect your data and use it solely for the services they offer us.
We may reveal information when required by law, a court order, or government request. We may also disclose data to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to keep it safe. This covers secure data storage, encrypted transmissions, and restricted access to personal information within our team.
Secure Storage
Your personal data is stored in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our services.
Limited Access
Only personnel who require the data to deliver services are granted access.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You possess significant rights regarding your personal data. Depending on applicable laws, you may access, amend, remove, or limit how we use your personal information.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order details: four years after the last service interaction
- Payment transaction records: six years for tax and accounting needs
- Website analytics data: two years and two months for service improvement analysis
- Marketing communication preferences: Until you opt out or two years of inactivity
Cookies and Site Tracking
We employ cookies and related technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies store your preferences and assist in evaluating site performance.
You can manage cookie settings via your browser options. Note that turning off some cookies might impact how the site works. For more details about our cookie practices, please see our Cookie Policy.
External Links
Our site may include links to third-party sites or services. This privacy policy covers only Midland Gardenia Pulse and this website. We do not oversee the privacy practices of external sites.
We recommend checking the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically update this privacy policy to reflect changes in our practices, services, or legal obligations. When significant changes occur, we will update the "Last Updated" timestamp at the top of this document.
We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
Midland Gardenia Pulse Privacy Team
221B Baker Street, London
London, United Kingdom NW1 6XE
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.